Privacy Policy

Effective Date: April 29, 2026

1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services. We are committed to protecting your privacy in accordance with the Act on the Protection of Personal Information (APPI) of Japan and applicable regulations.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us when you:
Contact us through our website inquiry or contact form
Request a service estimate or consultation
Subscribe to our newsletter or updates
Communicate with us by email, phone, or other means
This may include your name, email address, phone number, company name, and the content of your inquiry.

2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address and general location (country/region)
Browser type and version
Pages visited and time spent on our site
Referring website address
Device type and operating system
This information is collected using cookies and similar technologies. Please see Section 6 (Cookies) for more details.

3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide the services you have requested
To communicate with you about your inquiries, appointments, or service status
To send you service-related notifications and updates (with your consent)
To improve and optimize our website and services
To analyze usage patterns and enhance user experience
To comply with legal obligations under Japanese law
To prevent fraud and ensure the security of our services

4. Legal Basis for Processing (APPI Compliance)
We handle personal information in accordance with the Act on the Protection of Personal Information (個人情報の保護に関する法律). We collect and use personal information only to the extent necessary to achieve the specified purpose of use, and we will not use personal information beyond that scope without your consent.
We have notified or publicly announced the purpose of use of personal information as required under the APPI. If we change the purpose of use, we will notify you or make a public announcement.

5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., web hosting, email services), subject to strict confidentiality obligations
Legal requirements: When required by law, court order, or governmental authority under Japanese law
Business transfers: In connection with a merger, acquisition, or sale of assets, where you will be notified in advance
With your consent: In any other circumstances where you have given explicit consent
When we share data with third parties, we take reasonable steps to ensure your information remains protected.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.
Types of Cookies We Use
Essential cookies: Necessary for the website to function properly
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Preference cookies: Remember your settings and preferences
You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For details on managing cookies, refer to your browser’s help documentation.

7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by Japanese law. When personal information is no longer needed, we will securely delete or anonymize it.
Inquiry records are generally retained for up to three (3) years unless a longer retention period is required by law or legitimate business need.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure HTTPS encryption for data transmission
Access controls limiting data access to authorized personnel only
Regular security assessments of our systems
While we strive to protect your personal information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights Under APPI
As a data subject under the Act on the Protection of Personal Information, you have the following rights regarding your personal information:
Right of disclosure: You may request that we disclose the personal information we hold about you
Right of correction: You may request correction or addition of your personal information if it is inaccurate
Right of deletion: You may request deletion of your personal information under certain circumstances
Right to suspend use: You may request that we suspend the use or provision of your personal information
To exercise any of these rights, please contact us using the contact information in Section 12. We will respond within a reasonable timeframe as required by law. In some cases, we may need to verify your identity before processing your request.

10. Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

[Company Name]
[Address]
[City, Prefecture, Postal Code]
Japan
Email: [privacy@yourcompany.com]
Phone: [+81-XX-XXXX-XXXX]
Business Hours: [Monday–Friday, 9:00 AM – 6:00 PM JST]

13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the Effective Date at the top of this page. For significant changes, we will provide a more prominent notice. We encourage you to review this Privacy Policy periodically.

14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Japan, including the Act on the Protection of Personal Information (APPI) and related regulations issued by the Personal Information Protection Commission (PPC).
This Privacy Policy was last updated on April 29, 2026.